Privacy Policy

Last updated: August 19, 2026

1. Introduction

e-Mbizo ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our enterprise networking and cloud solutions.

2. Information We Collect

We may collect personal identification information (Name, email address, phone number, etc.) when you register for our services, submit a contact form, or subscribe to our newsletter. For our enterprise clients, we collect technical telemetry and routing data necessary to maintain 99.999% network uptime and security compliance.

3. How We Use Your Information

Your data is strictly used to:

• Provide and maintain our enterprise connectivity and cloud services.
• Monitor network health and prevent fraudulent or malicious activity (DDoS, intrusions).
• Comply with legal obligations (including POPIA, GDPR, and local telecommunications regulations).

4. Data Security

We implement military-grade encryption and zero-trust network access (ZTNA) protocols to ensure your data remains secure. Our NOC and SOC operate 24/7 to preemptively identify and neutralize vulnerabilities.

5. Data Deletion & Your Rights

You have the right to request the complete deletion of your personal data from our systems. To exercise this right:

• Client Portal: Log in to your e-Mbizo Client Portal, navigate to Account Settings > Privacy, and select "Request Data Deletion".
• Email Request: Send an email from your registered address to privacy@embizo.cloud with the subject line "Data Deletion Request".

Upon receiving a verifiable request, we will delete or anonymize your data within 30 days, except where retention is legally required for accounting or telecommunications compliance.

6. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact our Data Protection Officer at privacy@embizo.cloud.